Mr. Cooper Customers Say It's The Same Old Nationstar

Mr. Cooper Customers Say Nothing Has Changed With Name Change From Nationstar

Mr. Cooper Mortgage is the re-branded Nationstar and the verdict is in. Customers say the name is stupid and the commercials are annoying. 

Customers also say nothing has changed, They still receive the same low-quality service before the name change.

The Los Angeles based marketing agency Phenomenon is behind the new image. Phenomenon partnered with Nationstar for rebranding efforts that include a nerdy African-American pitchman who resembles a middle-aged Steve Erkel.

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